There is a really interesting post over at TechCrunch today on development of your readers. Neil makes some very valid points and offers some ways you can better engage your readers and as a result create more loyalty.

This is something we probably do not do enough of. Of course we are always obsessed about out RSS numbers and the traffic, but do we ever take the time to understand what people really want. It make’s sense if you find out what some of your readers want, then there are probably more people out there that want the same thing.

So what have you done lately to engage your audience? I know I have not done much, but I’m always open to ideas.